Online Booking Policy Changes
Due to the current demand for appointments, many of our long-time clients are finding it challenging to book treatments when they need them most.
As a result, in order to ensure that we are able to provide the high standard of care our clients are accustomed to in a timely fashion, we have made the very difficult decision to no longer accept new patients for Therapeutic Massage treatments, specifically Swedish, Deep Tissue and Prenatal massage, who have not been referred to our practice by one of our clinic’s approved referral partners.
As a result, in order to ensure that we are able to provide the high standard of care our clients are accustomed to in a timely fashion, we have made the very difficult decision to no longer accept new patients for Therapeutic Massage treatments, specifically Swedish, Deep Tissue and Prenatal massage, who have not been referred to our practice by one of our clinic’s approved referral partners.
Starting October 1, 2023, until further notice, new (i.e. first time) clients who book a Therapeutic Massage treatment online, without a referral from one of our approved referral partners, should expect:
Thank you for your cooperation and understanding.
- Their appointment(s) to be cancelled
- To receive a cancellation notification email from our booking system Jane app, as well as a follow up email and phone call from our clinic staff to ensure they are aware of the change
Thank you for your cooperation and understanding.